?

Log in

No account? Create an account

[icon] System Down - Patti
View:Recent Entries.
View:Archive.
View:Friends.
View:Profile.
View:Website (pattib.org).

Security:
Subject:System Down
Time:06:19 pm
Imagine a website. Sometimes the site crashes sometimes, or it gets taken down down for either routine or emergency maintenance. When that happens, there's a page that says something like, "We're sorry, but (site) is down. We expect to have it back by (time)."

The site has advertising on that page. What do you think of that?

Poll #1441516 Advertising

Do ads belong on the system down page?

Sure, why not?
7(14.3%)
No, that's tacky.
26(53.1%)
Eh? Whatever.
16(32.7%)
comments: Leave a comment Previous Entry Share Next Entry


hgfalling
Link:(Link)
Time:2009-08-09 01:41 am (UTC)
needs poll response: What are ads?
(Reply) (Thread)


adbjupe
Link:(Link)
Time:2009-08-09 01:55 am (UTC)
Depends on how complex the ads are. Just a small jpeg or something is fine. And it should be related to the site, nothing else.
(Reply) (Thread)


whitebird
Link:(Link)
Time:2009-08-09 02:04 am (UTC)
I think it's tacky, but on the other hand, if the site is down or not working to normal performance, the company is losing money, and getting a bit back from checks on the status page is a reasonable business decision to make.
(Reply) (Thread)


whipartist
Link:(Link)
Time:2009-08-09 05:53 am (UTC)
Businesses make money for providing goods and services, not for being in business. If the site isn't providing a service, they don't deserve to have a revenue stream.
(Reply) (Parent) (Thread)


evwhore
Link:(Link)
Time:2009-08-10 09:28 pm (UTC)
"Deserve" seems like a curious word choice. Would it be fair to rephase that as, "It bothers me that it is possible to generate revenue doing X" where X can be filled by a whole variety of things? There are lots of Xs that I can fill in for my own personal tastes, and a lot of them end up stemming from the fact that there are a lot of people in the world I think are stupider than me, but until I get to euthanize them all, that's the world I live in, so I have to live with it.

For me what this comes down to is: if they can get advertisers willing to advertise on that page, then of course they "deserve" it, they have a contract.

That being said, I would prefer a site that I worked for not have advertising on its "sorry" pages but I don't think it's a calamity.
(Reply) (Parent) (Thread)


essaying
Link:(Link)
Time:2009-08-09 02:48 am (UTC)
I find it hard to imagine an advertiser who would want their product associated with failure and frustration!
(Reply) (Thread)


adb_jaeger
Link:(Link)
Time:2009-08-09 03:01 am (UTC)
Viagra?

Couldn't pass up that tasty softball.
(Reply) (Parent) (Thread)

(Deleted comment)

whipartist
Link:(Link)
Time:2009-08-09 03:09 am (UTC)
The fundamental premise of website advertising is that you are viewing an ad in exchange for receiving valuable content. Putting ads on a system down page is asking you to view ads without providing content in return.
(Reply) (Parent) (Thread)

(Deleted comment)

whipartist
Link:(Link)
Time:2009-08-09 03:47 am (UTC)
Nah, it's not content. It's metadata.
(Reply) (Parent) (Thread)


prock
Link:(Link)
Time:2009-08-09 05:04 am (UTC)
Meta is arguably higher content than what most sites have to offer.
(Reply) (Parent) (Thread)


whitebird
Link:(Link)
Time:2009-08-09 07:03 pm (UTC)
It's a customer service/support function. "Is this problem with my end or the website, let me see... Ah, they are being subjected to a DDOS attack, and I see that I can get Xanax cheaply to help me deal with this until they're up again."

And customer support can indeed be a revenue center.

Of course, that doesn't mean that it's also tacky. Or can be done in a tacky manner. But as I said above, it's a perfectly sound business decision.
(Reply) (Parent) (Thread)


whipartist
Link:(Link)
Time:2009-08-09 03:47 am (UTC)
For context, go to www.tribe.net right now
(Reply) (Parent) (Thread)

(Deleted comment)

jcdill
Subject:What ads?
Link:(Link)
Time:2009-08-10 03:45 am (UTC)
When Tribe.net first added ads was when I discovered and installed a custom CSS that eliminated the Tribe.net ads.

osx.tribe.net/thread/239c4b96-4a3c-4343-9075-b97ecf8177d3

Even now, ~5 years later, the custom CSS eliminates all ads on Tribe and 99% of the other sites I visit. It's very, very rare that I see advertising. Many of the blogs I visit say "more after the jump" and then go straight on to the rest of the article - what jump? :-)

If I need to actually see the blocked ads I use a different browser.

In Tribe's case, I'm pretty sure they simply added the code to display the ads on every page, automagically. I don't expect Tribe or any other website to take the time to exempt a 404 page from the "show ads" code. I just can't see any business (and especially Tribe) thinking this thru - I can't see anyone effectively making a case that extra coding time should be used to make sure ads aren't displayed on the 404 page. Especially with a business that had such strong opposition from their users when they added ads in the first place, and basically ignored 99% of the feedback received on that topic. If I had raised an objection to ads on the 404 page when the ads first went in, I'm sure the reply would have been that it was working as designed, and the very idea that they weren't providing content and therefore shouldn't display ads would have gone over like a lead balloon. Tribe doesn't create the content, and they display ads in an intrusive and non-user-friendly fashion anyway. This is just business as usual for Tribe.

Update on the tribe.net 404 page:

* Thank you for your patience, this is taking much longer than we expected, missing configs are hard to find!

(Reply) (Parent) (Thread)


whipartist
Subject:Re: What ads?
Link:(Link)
Time:2009-08-10 03:58 am (UTC)
Actually, no. You're wrong on several counts.

The code was not just written to display the ads on every page automagically-- not even close. (I was part of the team that spent an entire weekend putting ad code on pages, so I know. Ask me sometime how I got screwed over on that.) And it's not a 404 page, it's a system down page that was hand-crafted for that purpose. It did not originally have ads, and I can remember when they got added. It was during the second reign of Mark Pincus-- imagine that.

And yes, the ads were added badly. You can blame that on Pincus as well. However, no matter how carefully Tribe added ads to the site, they would have gone over like a lead balloon. User response to something like that is almost universally negative.
(Reply) (Parent) (Thread)

Mark Rafn [dagon.net]
Link:(Link)
Time:2009-08-09 04:55 am (UTC)
wow, really? I thought the fundamental premise of website (and any) advertising is showing possibly-relevant ads to anyone you can.

I don't think there's a fundamental premise for the viewer, other than "not bothering to block them".

Honestly, ads on a "site down" page sound more useful than on a working page. If the site was up, I presumably want to use/read the site rather than following ads. If it's down anyway, I might reasonably choose to follow an ad.
(Reply) (Parent) (Thread)

[icon] System Down - Patti
View:Recent Entries.
View:Archive.
View:Friends.
View:Profile.
View:Website (pattib.org).