whipartist

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How a botched IT upgrade may have brought down AT&T Wireless:

http://www.cio.com/archive/041504/wireless.html

whitebird
13 Oct 2014, 02:23
Worst customer service
Being my firstnamelastinitial@gmail.com gets me lots of those as well. It does suck
omahas
13 Oct 2014, 00:48
Worst customer service
Technically speaking, if you are receiving information like someone else's name, mailing address, account number, how much they are spending for this account (or depositing, depending on what it is)…
melebeth
13 Oct 2014, 00:26
Worst customer service
Although the best part of mine was "We can't look up accounts by e-mail addresses, what's your phone number." "It's not my account" "Just tell me the name it's registered under."
rmd
12 Oct 2014, 20:27
Worst customer service
Impressive. clauclauclaudia Has had similar fun.
melebeth
12 Oct 2014, 18:37
Worst customer service
I had a similar conversation with a credit card company who were sending me someone's bills. I eventually gave up.