He had some trouble with it, and couldn't get their computers to work properly. He made a couple of phone calls and tried a couple of things, but was scratching his head.
While he was on the phone, I went over to one of the computers and started poking around. "Aha! I see the problem." I asked the guy for the router password, and he gave me something that was totally wrong, then went out to make another phone call. No worries. I hacked the router, reconfigured it, and verified that everything was working.
When he came back in he started to say that he needed to try... "Oh, don't worry about it. I fixed it already."
He looked relieved.
And then I pulled one of the owners aside. "You need a better router password."